Carpet cleaning is both an art and a science. At Nairobi Cleaning Services Center, we've perfected our carpet cleaning process through years of experience and continuous training. Our systematic approach ensures that every carpet we clean receives the thorough attention it deserves, delivering results that exceed expectations. Here's an inside look at our proven step-by-step process.
Step 1: Initial Inspection and Assessment
Before we begin any cleaning work, our technicians conduct a comprehensive inspection of your carpet. We identify the carpet fiber type, whether it's wool, nylon, polyester, or a blend, as this determines which cleaning method and solutions we'll use. During this assessment, we also look for heavily soiled areas, stains, odors, and any existing damage that requires special attention.
We test the carpet's colorfastness in an inconspicuous area to ensure our cleaning solutions won't cause discoloration. This preliminary step is crucial because it allows us to customize our approach to your specific carpet's needs, ensuring optimal results without risk of damage.
Step 2: Pre-Vacuuming
Thorough vacuuming is the foundation of effective carpet cleaning. We use commercial-grade vacuum cleaners to remove loose dirt, dust, pet hair, and debris from the carpet surface and fibers. This step eliminates approximately 80% of dry soil and prevents it from turning into mud during the wet cleaning process.
We pay special attention to edges, corners, and areas under furniture where dirt tends to accumulate. Pre-vacuuming also helps our subsequent cleaning solutions penetrate deeper into the carpet fibers for better results.
Step 3: Pre-Treatment Application
Stains and heavily soiled areas require special attention before the main cleaning process. We apply targeted pre-treatment solutions to spots, stains, and high-traffic areas. These specialized products break down stubborn stains from coffee, wine, grease, ink, and other common carpet enemies.
Our pre-treatment solutions are carefully selected based on the stain type and carpet material. We allow adequate dwell time for the solutions to work, typically between five to fifteen minutes, giving them time to loosen embedded dirt and stains at the molecular level.
Step 4: Deep Cleaning Process
This is where the transformation happens. We primarily use the hot water extraction method, also known as steam cleaning, which is recommended by most carpet manufacturers. Our powerful truck-mounted or portable equipment injects hot water mixed with eco-friendly cleaning solution deep into the carpet fibers under controlled pressure.
The machine then immediately extracts the water along with dissolved dirt, allergens, bacteria, and cleaning solution. This process reaches deep into the carpet pile, removing contaminants that regular vacuuming can't touch. The hot water also sanitizes the carpet, killing dust mites and bacteria that can affect indoor air quality.
For delicate carpets or situations where quick drying is essential, we may use low-moisture cleaning methods that are equally effective while using minimal water.
Step 5: Stain Removal and Spot Treatment
After the main cleaning, we reassess any remaining spots or stains. Persistent stains may require additional specialized treatment. Our technicians have extensive training in stain removal techniques and access to professional-grade spot removers that aren't available to consumers.
We work on these stubborn areas with careful attention, using appropriate techniques such as blotting, gentle agitation, or steam application, depending on what the stain requires.
Step 6: Grooming and Final Inspection
Once cleaning is complete, we groom the carpet using specialized rakes or brushes. This step lifts the carpet pile, distributes any remaining moisture evenly, and helps the carpet dry faster. Grooming also restores the carpet's texture and appearance, making it look refreshed and uniform.
Our team leader conducts a final inspection, ensuring every area has been properly cleaned and meets our quality standards. We check for any missed spots and verify that the carpet is returning to its optimal condition.
Step 7: Drying and Post-Cleaning Care
We use air movers or fans to accelerate the drying process when necessary, though most carpets dry naturally within six to twelve hours. Before leaving, we provide you with care instructions, including when it's safe to walk on the carpet and how to maintain your newly cleaned carpets.
Our meticulous seven-step process ensures that your carpets receive the most thorough, professional cleaning possible. At Nairobi Cleaning Services Center, we don't cut corners—we follow proven methods that deliver exceptional, long-lasting results. Contact us today to schedule your carpet cleaning and experience the difference professional care makes.