How do I get a quote for your cleaning services? in Nairobi

we strive to provide transparent, tailored, and competitive pricing for both our residential and commercial cleaning services in Nairobi, Kenya. Obtaining a quote is a straightforward process designed to ensure that we fully understand your cleaning needs and deliver a solution that aligns with your expectations and budget. Below, we outline the detailed steps involved in securing a quote from us.

Step 1: Initial Contact

To begin, you can reach out to us through one of our convenient communication channels. We offer multiple options to suit your preference:

• Phone: Call our dedicated customer service line at [insert phone number] during our operating hours, Monday to Saturday, 8:00 AM to 6:00 PM.
• Email: Send us a message at [insert email address] with a brief description of your cleaning requirements.
• Website: Visit our official website at [insert website URL] and fill out the online inquiry form under the "Get a Quote" section. When contacting us, please provide your name, contact details, and a general overview of the cleaning services you need (e.g., residential deep cleaning, office maintenance, or post-construction cleanup).

Step 2: Providing Detailed Information

To ensure an accurate quote, we will ask you to share specific details about your cleaning project. These may include:

• Type of Property: Whether it’s a residential home (e.g., apartment, house) or a commercial space (e.g., office, retail store, warehouse).
• Size of the Space: The approximate square footage or number of rooms/areas to be cleaned.
• Cleaning Frequency: Whether you require a one-time service, weekly, bi-weekly, or monthly cleaning.
• Specific Needs: Any specialized tasks such as carpet cleaning, window washing, upholstery care, or disinfection services.
• Location: Your exact address or area within Nairobi County to account for travel logistics. The more information you provide, the better we can tailor the quote to your unique requirements.

Step 3: Optional Site Assessment

For larger or more complex cleaning projects—such as commercial spaces or homes requiring extensive deep cleaning—we may recommend a complimentary site visit. A member of our team will schedule a convenient time to assess your property in person. During this visit, we evaluate factors such as:

• The condition of the space (e.g., level of dirt, stains, or clutter).
• Accessibility and any potential challenges (e.g., high-rise windows, restricted parking).
• Specific equipment or cleaning products needed. This step ensures precision in our pricing and allows us to address any questions you may have on the spot.

Step 4: Quote Preparation and Delivery

Once we have gathered all necessary details, our team will prepare a comprehensive quote. This document will include:

• Service Breakdown: A clear list of tasks to be performed (e.g., dusting, vacuuming, sanitizing).
• Cost Estimate: A detailed pricing structure, typically in Kenyan Shillings (Ksh), covering labor, equipment, and any additional services.
• Timeline: An estimated duration for the cleaning service based on the scope of work. We aim to deliver your quote within 24-48 hours of receiving your information or completing the site assessment. The quote will be sent via email or, upon request, discussed over the phone.

Step 5: Review and Confirmation

After receiving the quote, you are encouraged to review it carefully. If you have questions or need adjustments—such as modifying the scope of work or scheduling preferences—our team is readily available to assist. Once you are satisfied, simply confirm your acceptance by replying to the email, calling us, or signing the quote document (if applicable). We will then schedule the service at a time that suits you best.

Additional Notes

• No Obligation: Requesting a quote is free and does not commit you to booking our services.
• Customizable Plans: We offer flexible options to fit your budget, including one-off cleanings or periodic contractual services.
• Transparency: All costs are upfront, with no hidden fees. Should additional work arise during the service, we will seek your approval before proceeding.

At Nairobi Cleaning Services Centre, our goal is to make the process of obtaining a quote as seamless and informative as possible. By providing us with comprehensive details and leveraging our expertise, you can trust us to deliver a cleaning service that meets your standards while offering excellent value. Contact us today to get started and experience the difference of professional cleaning in Nairobi!