Can I request additional cleaning tasks not included in the standard package? in Nairobi

Below is a detailed explanation addressing the frequently asked question: "Can I request additional cleaning tasks not included in the standard package?"

Flexibility to Meet Your Needs

Yes, absolutely. Nairobi Cleaning Services Centre is committed to providing tailored cleaning solutions for both residential and commercial clients across Nairobi, Kenya. While our standard packages are designed to cover a comprehensive range of cleaning requirements—such as dusting, vacuuming, mopping, bathroom sanitization, and waste removal—we recognize that specific circumstances may call for additional tasks. To accommodate this, we offer the flexibility to customize your cleaning plan by incorporating extra services that align with your preferences or property demands.

Examples of Additional Cleaning Tasks

You may request a variety of supplementary tasks to enhance your cleaning experience. Some common examples include:

• Deep Carpet Cleaning: Using specialized equipment to remove embedded dirt and stains beyond regular vacuuming.
• Window Washing: Cleaning interior and exterior windows for a spotless, streak-free finish.
• Upholstery Cleaning: Refreshing furniture fabrics to eliminate dust, allergens, and spills.
• Kitchen Appliance Deep Cleaning: Thorough scrubbing of ovens, microwaves, or refrigerators, including interior surfaces.
• Outdoor Area Maintenance: Sweeping patios, balconies, or driveways for residential clients, or cleaning external signage and walkways for commercial properties.
• Post-Event Cleanup: Addressing messes after gatherings, parties, or corporate functions.

These are just a few possibilities—our team is equipped to handle a wide array of requests based on your specific needs.

How to Request Additional Tasks

To include extra cleaning tasks, simply inform us when booking your service or during your initial consultation. For existing clients, you may contact our customer service team via phone, email, or in-person at our Nairobi office to discuss adjustments to your plan. We recommend providing details about the tasks, such as the scope (e.g., number of windows or size of the area) and any specific instructions, to ensure we allocate sufficient time and resources.

Pricing and Scheduling Considerations

Additional tasks are priced separately from the standard package to maintain transparency and fairness. Costs depend on factors such as the complexity of the task, the time required, and any specialized equipment or cleaning agents needed. Upon receiving your request, we will provide a clear, itemized quotation outlining the additional charges. For periodic contractual clients, these tasks can be incorporated into your regular schedule—whether weekly, bi-weekly, or monthly—or arranged as one-time services, depending on your preference.

Commitment to Quality and Satisfaction

When you request additional cleaning tasks, rest assured that the same high standards applied to our standard services will extend to these extras. Our trained professionals use industry-grade tools and eco-friendly products to deliver exceptional results, ensuring your property remains pristine and hygienic. We also welcome feedback after each service to ensure the customized plan meets your expectations.

 

At Nairobi Cleaning Services Centre, we strive to make your cleaning experience as convenient and comprehensive as possible. Requesting additional tasks not included in the standard package is not only possible but encouraged, allowing us to adapt our services to your unique requirements. Contact us today to discuss how we can enhance your residential or commercial cleaning plan in Nairobi, Kenya, and enjoy a spotless space tailored to your exact specifications.